This 2.5-hour virtual curriculum-intensive team training is built to transform the first impression your practice makes, while increasing lead conversion and elevating the client experience across every interaction.

Your front office team will learn how to:

• Execute five-star first impressions with polish and professionalism
• Follow SOPs that reinforce brand consistency and care
• Confidently handle phone calls and convert inquiries into bookings
• Deliver a luxury-level client experience from the first touchpoint

Includes a 45-minute prep call with a KLC Strategic Growth Advisor to tailor the training to your business goals.